Frequently Asked Questions
Soak a cotton bud with oil-free makeup remover (Micellar water works too), and gently run it along the lash band. Gently pull the false lashes away from your eyes. .
Prepare cotton buds, oil-free makeup remover and paper towels. First, place the false lashes on the paper towel and use the cotton bud soaked with makeup remover to gently go through the lash hair, you will be able to see those yucky black mascara or glue come out onto the paper towel at this point. Don't forget to run the cotton bud on the lash band too, follow by using a pair of tweezers, gently pull any remaining glue that is left on the last band. Lastly, use a cotton bud that is soaked in clean water and gently run it through the lash hair and lash band to remove any remaining makeup remover.
Yes, you can. However, we do not recommend doing so as this may shorten the life-span of the lashes. Instead of applying mascara after, we suggest that you gently curl your real lashes and apply a thin coat of mascara before putting on false lashes, then gently curl both lashes. This will help blend both your natural and false lashes seamlessly and won't damage your false lashes.
Average numbers of wears are 25 - 30 times for Faux Mink Lashes , 15 - 25 times for Silk Lashes & 5 - 10 times for Human Hair Lashes.
However, this is just the average number of wears and it will vary depending on various factor, such as the way you care for the lashes will also determine its life span.
No, wearing false lashes will not harm your eyes. Some people may experience allergic reaction to mink fur lashes. however it is not a concern for our brand of lashes as they are all made from synthetic materials.
About Mayoress Cosmetics
Yes! Our lashes are cruelty- free and PETA approved which means that the lashes are not made from mink fur. It is unfortunate that brands out there still uses mink fur and claim to be cruelty-free, which is misleading consumers. PETA has confirmed that lashes made from “cruelty-free” mink fur are still deemed as cruelty.
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Shipping & Returns
All orders will be shipped within 1-2 business days.
All sales are final. Due to the nature of our product we do not offer refunds or exchanges, except in the case of receipt of damaged products within 3 days. If you receive a damaged item please send us a picture of your shipment box as well as the items that arrived damaged at email@example.com
Standard shipping to Australia takes 1 -5 business days and is a flat rate of $5.95, free on orders above $50.
Express shipping to Australia takes 1 business days (Metro area) and is a flat rate of $10.95, free on orders above $70.
For international shipping, please refer to our Shipping Policy Page.